8 Functions and duties of the Marketing Department in the enterprise

phòng marketing
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Currently, the market is growing with a multitude of different products and services for customers to choose from. So, how can your business retain loyal customers? That's the reason marketing room was born with an extremely important role, responsible for bringing the company's brand and products to consumers. This article CoffeeHR will share more useful information about this department, please stay tuned!

Learn about the company's Marketing department 

Surely we are no stranger to terms related to marketing room, but have we understood these concepts properly and enough?

What is Marketing? 

The concept of Marketing, also known as marketing, is the act of connecting products/services/brands with consumers. Marketing's Mission is to optimize products/services/brands in the eyes of customers to attract them to the business. Besides, another important role is to find ways to keep them as loyal customers of your company or business.

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Marketing là gì?
Learn what is marketing?

What is a marketer?

One Marketing staff First of all, those who work in the marketing industry. In more detail, a marketer is a member of the company's Marketing department, small individuals who are indispensable to build a communication department. And then the Marketer is also the person who performs the tasks that the Marketing department sets out.

Marketing staff are individuals in a large apparatus, marketers will link and support the company's marketing activities to go as smoothly and effectively as possible.

Marketer là gì? 
What is a marketer?

A good marketer is someone who has the following qualities:

  • Follow the trend: Marketers immerse themselves in their customers and are good at capturing trends, trends, and changing consumer preferences. They will know how to take advantage of that mentality and apply it to build & develop extremely new and attractive product marketing & corporate branding strategies. Therefore, these trendy ideas are the strong attraction that attaches customers to your business.
  • Message delivery: In the company, each Marketer must know how to convey his or her ideas to colleagues in the most understandable way, thereby increasing the possibility of the proposed idea being passed. Once people get the hang of your message, they'll work together to contribute and explore the idea more deeply and jointly develop it in much greater detail and efficiency. In each job, one marketing room Having many people who are good at conveying the message contributes to creating ideas that have a great deal of influence. And certainly the message that is easy to understand is the most powerful one.
  • Logical and non-stop creative: Marketers require logic to analyze the market and customer trends from time to time. Marketers need to be creative to write the most groundbreaking ideas.

What is Marketing Department? 

Room Marketing is an overall system tasked with planning, pricing, promoting and delivering a business' products/services to consumers. Media room plays an important role in product marketing and attracting customers to the company for the purpose of optimizing profits for the company.

Phòng Marketing là gì? 
What is Marketing Department?

Besides, the communication room is likened to be the bridge between the company and the customer, between the product and the buyer, an essential and indispensable part of the activities linking production with consumption.

For the above reasons, marketing room It is one of the important factors determining the success of an organization or business.

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Functions of Marketing Department

So the function marketing room what? Let's find out more details with CoffeeHR here.

các chức năng phòng marketing
The main functions of the marketing department in the business

Brand building and development 

Once businesses have a suitable product model, they will proceed Marketing strategy development for that product model includes:

  • They need to define the target market: Who is the customer? What are the characteristics of the customer? (geographic location, age, gender, occupation, income, personality, lifestyle, ...)
  • Develop a detailed plan in the Marketing Mix strategy: pricing, distribution system, promotion, etc.
  • It is necessary to develop a long-term sales plan and profit target for the business.
  • Analyze in detail the level of acceptance of the market for the current product from which to set up a research program to develop new products, improve and perfect the current products. 
  • They need to map out the future product development direction and determine the new product's marketability as well as propose the manufacturing plan for the new product. At the same time, research to perfect the packaging to have marketing plan suitable correspondence.
Xây dựng và phát triển thương hiệu
Brand building and development

Market research and expansion

Responsibilities of Marketing Department is to collect market information to identify needs, target markets, new markets. Identify the potential market for existing products and forecast demand for new products, trends in product consumption, and sales. At the same time, they also study the development trends of the volume and structure of demand as well as identify the peculiarities of regions and segments of the market.

Nghiên cứu và mở rộng thị trường
Market research and expansion

Research and develop new products 

Each new product is considered as the bloodline that feeds the entire enterprise apparatus, developed to constantly meet the different needs of each consumer. Besides, it helps businesses catch up with new technologies and techniques to meet the needs of fierce competition in the market.

However, new product development is also a risk factor because many products from the first launch can fail. Marketing room At this time, the task and function will bring new products to the market effectively and avoid the minimum failure for the business.

Nghiên cứu và phát triển sản phẩm mới 
Research and develop new products

Segmentation and brand positioning 

What does the marketing department do? Brand building and development is an important function of this room. Clearly segmented markets help marketers see opportunities through analyzing the needs of different customer groups. From there, they will offer suitable products of the same type but with different uses, packaging, prices, etc. to serve the diverse needs of customers. 

Besides that, market segment It is the basis for building a market strategy of the business. When marketer staff do a good job of segmenting the market, it will be easy to determine which segment is suitable for investment leading to success for businesses.

Phân khúc và định vị thương hiệu 
Segmentation and brand positioning

Conversely, if marketer If you choose the wrong market, the strategy in theory, no matter what, is difficult to implement successfully. That's because they may have chosen a market that is too large for their capacity or the market is too large for the business to be able to respond better than competitors. 

Therefore, market segmentation helps to identify effective targets and is the basis for marketing staff to identify, market assessment. At the same time, it helps to monitor developments as well as predict future changes of the market to anticipate customer needs.

Marketing plan planning and implementation 

In Marketing, marketing plan have a great impact on the business operations of the company. It helps coordinate activities and directly impacts annual sales and profits. A good marketing strategy will direct activities to accomplish the set goals of the business. 

Therefore, it can be concluded that marketing strategy is very important for the business because of the main driving role in generating revenue and costs a lot. Many businesses fail because there is no plan to build a clear, methodical and long-term marketing strategy right from the start. 

Marketing room will be responsible for combining planning to have the clearest orientations and strategies not only to understand customers and business lines but also to help promote the product market as well as the company's strengths.

Hoạch định và triển khai kế hoạch Marketing
Marketing plan planning and implementation

Establish a relationship with the media 

A prominent corporate image and brand, the mission of marketing room is to build a good relationship with the media. Because this will help your business often be prioritized over other units.

In particular, they need to avoid having misunderstandings with reporters, because this relationship will be long-lasting if you are still active in the field of Marketing. And in the unlikely event that there is a conflict, please resolve it as sincerely as possible.

The media is an important partner to help your brand grow, so building and maintaining relationships with the media is essential for handling unforeseen crises. of the business in the future.

Thiết lập mối quan hệ với truyền thông
Establish a relationship with the media

Advise the leadership on Marketing strategy 

The important role of marketing room is responsible for advising the Board of Directors on issues related to brand development, distribution channels, and building new product brands for businesses. They will also assist leadership in identifying target customers and assist other relevant departments in the company in implementing marketing plans. 

Tham mưu cho ban lãnh đạo về chiến lược Marketing
Advise the leadership on Marketing strategy

Run and manage the team under your authority 

Operating and managing the team under the command is also one the function of marketing room. Effective operation and management will help the set goals and plans be implemented smoothly and achieve the most success.

  • Make detailed plans for activities, assign and assign jobs to department employees.
  • Have a plan to check as well as monitor the work performance of employees in the room.
  • Review, evaluate and make decisions on reward, discipline, salary increase and promotion in accordance with the company's regulations.
  • Carry out the transfer and transfer of personnel within the department.

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Điều hành và quản lý đội nhóm dưới quyền
Run and manage the team under your authority

Popular jobs in Marketing department 

What positions does the Marketing Department include?? We need to build marketing room How to be most effective? Here are some popular jobs you can refer to.

Content Marketing

Content Marketing is the writers of marketing room, in charge of conveying the product's content, messages, and communication campaigns to consumers. Content marketers need to ensure they have the ability to write, easily absorb and catch trends quickly. 

Công việc Content Marketing là sáng tạo nội dung
Content Marketing's job is to create content

Designer

A team of Designers will be mainly responsible for visual design, realizing the content of the product through images. This aims to attract viewers as quickly as possible.

Một đội ngũ Designer chịu trách nhiệm thiết kế hình ảnh
A team of Designers is responsible for visual design

Digital Marketer

What departments does the marketing department consist of?? Digital Marketer is a very important and necessary part in the current 4.0 era. They will be responsible for digital channels, which are social networking sites, business websites.

Their ability is to analyze data, measure the performance of channels as well as give directions and campaigns for the most effective products. Besides, Digital Marketer is also the supervisor for corporate communication campaigns.

Digital Marketer đưa ra chiến dịch cho sản phẩm
Digital Marketer launched a campaign for the product

Account

The role of the account executive position is to find customers then take requests and redeploy with other parts of the company. marketing room. In every business, the account executive is the bridge for them to understand their customers.

In this department, employees need to have very high patience, good communication skills and good speech. In addition, they also need to have the flexibility and ability to grasp the needs to communicate the exact wants of the customers and the marketing campaigns accordingly.

Vị trí Account giúp doanh nghiệp thấu hiểu khách hàng
Account position helps businesses understand customers

Planner

Planner will be the required position, who will plan and strategize for the marketing room. They will then manage the budget to match the proposed budget. In addition, Planner is also the person who will set targets for employees, synthesize new directions to make work more effective for the business.

Digital Marketer đưa ra chiến dịch cho sản phẩm
The Planner position helps to plan and strategize the media department


Learn more about the top careers of the marketing department

Epilogue

Above are CoffeeHR's enthusiastic sharing about marketing room, hope that the information is really useful for you. Wishing you and your business every success in developing your product brand!

Contact now CoffeeHR to receive a FREE DEMO optimal management solution for your Business.

Hotline: (+84) 97 306 0459

Facebook: CoffeeHR – HR Coffee 

Doan Thi Thuy Linh

Doan Thi Thuy Linh is a content writer at CoffeeHR Vietnam Software Joint Stock Company. With the orientation to become the person who shares the most useful knowledge about Human Resource Management for HR and Administrators, Ms. Linh wants the operation and application of HRM Software in enterprises to be systematized and effective. fruit.

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